Scope change requests arrive through multiple channels and require manual assessment, routing, and approval tracking. This fragmented process causes delays, lost context, and approval bottlenecks that slow project delivery.
Automation captures requests from all sources, assesses impact using historical data, routes to the right approvers, and consolidates decisions with a complete audit trail. Changes move through approval in days instead of weeks.
The full workflow, from trigger to completion.
A new email arrives in the project inbox or a message is posted to the change-requests channel, triggering the workflow.
The automation reads the email or message, extracts the change description, requester, and any attachments, and structures the data.
The automation calculates effort hours, cost impact, and determines the approval chain based on change size and type rules.
The structured request is written with a unique ID, status, and impact summary.
Approval requests are sent to the designated approvers with the full change summary and a deadline.
The automation tracks responses and sends reminders to approvers who have not responded after 2 days.
Once all approvals are collected, the project record is updated and stakeholders are notified with the final decision.
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