Defect remediation tracking consumes significant time when site managers manually extract inspection reports, assign contractors, and chase status updates across email and spreadsheets. Manual follow-ups are inconsistent, contractor acknowledgment rates are low, and progress visibility is poor.
Automation extracts defects from inspection PDFs, routes them to the right contractor based on trade type, sends notifications with built-in tracking, and monitors progress with automated reminders.
The full workflow, from trigger to completion.
A new inspection report is uploaded or marked complete in the system. The automation is triggered and begins processing the defects.
The automation reads the PDF inspection report, identifies all defects, and extracts key details including location, description, severity, and trade type.
Extracted defects are automatically created as records with all metadata, linked to the project and inspection.
The automation matches the defect trade type to the correct contractor using a pre-configured routing table and creates a task assignment.
An automated email is sent to the assigned contractor with defect details, location, photos, and a deadline. The email includes a link to acknowledge receipt.
The site manager receives a daily summary of all defects, their status, and any overdue items. Contractors can post progress updates to a shared channel.
When a contractor marks a defect complete or replies with completion confirmation, the record is automatically updated and flagged for re-inspection.
A notification alerts the site manager that defects are ready for re-inspection, with a summary of which ones need scheduling.
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