Loyalty & Repeat-Visit Marketing

Keep your bar top-of-mind between visits by automating personalised offers, punch-card tracking, and re-engagement messages.

10 hrs
Time saved/month
8
Companies have mapped
Map This Automation

About This Automation

Loyalty and repeat visit marketing relies on pulling visit history, sorting customers by frequency, and crafting offers by hand. This manual sorting and copy drafting eats time and often delays offers past the moment they would matter most.

The automated version classifies visitors into loyalty tiers, syncs segments to email and ad platforms, and reconciles redemptions on its own. Offers reach the right guest sooner, and records stay current without repeated manual checks.

Key features
Classifies every customer into a loyalty tier based on visit frequency and spend
Flags regulars, at-risk, and lapsed guests without manual sorting
Pushes finished segments into the email platform with tier tags applied
Builds and refreshes a matching ad audience for lapsed and at-risk guests
Schedules and sends the loyalty campaign at the right moment
Reconciles redeemed offers and updates loyalty records automatically

How The Automation Works

The full workflow, from trigger to completion.

1. New Visit Loggedtrigger

Each completed transaction and check-in updates the customer's visit record automatically.

2. Segment Customer By Visit Pattern

The automation classifies each customer as new, regular, at-risk, or lapsed based on frequency and spend.

3. Marketing Drafts Loyalty Offer Copy

The coordinator writes or approves offer wording for each segment, keeping brand voice under human control.

4. Upload Segment

The finalized segment list and tags sync straight into the email platform.

5. Build Facebook Custom Audience For Retargeting

Lapsed and at-risk segments are pushed into a matching ad audience without manual export.

6. Send Campaign

The loyalty email sends automatically at the scheduled or optimal time for each segment.

7. Log Redemptions And Update Records

Redeemed offers are matched back to the campaign and loyalty records update with results.

4 reasons to map this process

1

It's completely free

No credit card, no commitment. Map your process and walk away with a full build plan.

2

You get a complete build plan

A visual process map, automation spec, delivery timelines, and everything needed to build it, customized to your workflow and tools.

3

You see your real numbers

Custom pricing, ROI projection, and payback timeline based on your actual process, not industry averages.

4

There's no obligation to build

Your build plan stays in your workspace with no expiry. Move forward whenever the timing is right.

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Frequently asked questions

Everything you need to know before mapping this process.

This template is a starting point based on how other businesses handle this type of work. When you map your process, you describe exactly how your team does it and the automation is built around your workflow, not a generic template.

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Estimated Time Saving
10hrs/month
Process pain:7.8/10
Mapped by:8 Companies

Map this to your business to get your exact numbers.

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