Submittal Management

Keep every shop drawing, product data sheet, and sample moving through review without manual chasing or lost revisions.

292 hrs
All data is based on anonymized FullSpec mapping sessions and proprietary industry research. Learn more
Manual time identified
4
All data is based on anonymized FullSpec mapping sessions and proprietary industry research. Learn more
Companies have mapped
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About This Automation

Submittal management involves receiving construction documents from contractors, routing them to architects and engineers for review, collecting feedback, and notifying contractors of approval status.

Automated submittal management captures incoming documents, routes them to the right reviewers, consolidates feedback in one place, and notifies all parties of decisions. The result is faster approvals, fewer lost submittals, and clearer communication.

Key features:
Automatically extract submittal details from incoming emails and documents
Route submittals to the correct review team based on type and project
Collect reviewer feedback through a single centralized interface
Consolidate all comments into a summary for approval decisions
Notify contractors and team members of approval status automatically

Top friction points when done manually

The issues teams report most often with this process

#Friction pointCompanies Report This
1
Slow feedback collection
Reviewers delay responses or miss email notifications, extending approval cycles to 14-21 days.
80%
2
Scattered feedback sources
Comments arrive via email, marked-up PDFs, and phone calls, requiring manual consolidation.
67%
3
Manual data entry errors
Submittal details are re-entered into spreadsheets, creating duplicates and inconsistencies.
53%
4
Lost or misfiled documents
Submittals are stored across email, shared drives, and local folders, making retrieval difficult.
40%
5
Unclear revision requirements
Contractors receive conflicting or incomplete feedback, leading to rework and resubmittals.
26%
DisclaimerAll data is based on anonymized FullSpec mapping sessions and proprietary industry research. Learn more

Automation readiness

How well-suited this process is for automation

Process Pain Score™Manual email coordination, lost documents, and unclear feedback create.
9.0/ 10
AI Fit Rating™Document extraction, rule-based routing, and feedback consolidation are.
8.9/ 10
Automation Lift Index™Automation cuts approval cycle from 14-21 days to 3-5 days and eliminates.
8.6/ 10
Hidden Overhead™Context switching between email, spreadsheets, and file storage; chasing.
7.8/ 10

How The Automation Works

The full workflow, from trigger to completion.

1. Submittal Receivedtrigger

A new submittal document is uploaded to the shared folder or received via email.

2. Extract Submittal Metadata

The automation reads the document name, file type, and email metadata to identify contractor, item type, and project code.

3. Route to Review Team

The automation looks up the submittal type in a rules table and sends the document to the correct architect, engineer, or safety reviewer and email.

4. Create Review Record

A new record is created in the submittal tracking database with status 'Pending Review', deadline, and reviewer assignments.

5. Send Review Notification

Reviewers receive a message with a direct link to the document and a 3-day review deadline.

6. Collect and Log Feedback

Reviewers submit approval or rejection via a form or reaction. The automation logs their decision and any comments into the tracking record.

7. Make Final Decision

A project manager reviews the consolidated feedback in the tracking database and marks the submittal as Approved, Conditional, or Rejected.

8. Notify Contractor and Archive

The automation sends the final decision via email and, moves the document to the archive folder, and updates the project log.

Most popular tool stack used

— the complete tool combinations companies use
1
52% of companies
3
15% of companies
DisclaimerAll data is based on anonymized FullSpec mapping sessions and proprietary industry research. Learn more

What you get when you map this process

Everything you need to understand, plan, and build your automation.

ROI and business case

What this process costs today and what changes once it's automated.

Launch schedule

What gets built, in what order, and what success looks like once it's live.

Process runbook

How the automation runs day to day, including exceptions and human decision points.

Developer handover pack

Full build spec, logic, and configuration — ready to hand off without a briefing call.

Integration and connections guide

Every tool connection, credential, and data mapping the build needs.

Test and QA plan

Every scenario checked and signed off before the automation goes live.

Recommended for you

Other high-impact processes teams commonly map alongside this one.

Frequently asked questions

Everything you need to know before mapping this process.

The automation sends automatic reminders at set intervals and escalates to the project manager if no response is received by the deadline, ensuring no submittals are forgotten.

View more FAQs
292 hrs
Time identified
Process pain:9.0/10
Mapped by:4 Companies

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